FAQ
What services are offered?
- Get an emergency medical consultation remotely
- Raising awareness and educating the patient
- Provide medical advice to the patient
- Patient guidance for health institutions where appropriate treatment is available when necessary
- Follow-up patients remotely based on information provided by the patient
- Remote clinical assessment and reassessment of the treatment plan, in case the applicant needs to do so
- Request medical examinations
- Remote diagnosis of the condition
- Evaluate the patient’s condition
- Issuance of sick leave
What are the qualifications of the service providers?
Emergency Medicine Consultants
Is medical insurance accepted?
Medical insurance will be accepted soon
What is the waiting time to get the service?
Around 15 minutes
What information is required to get the service?
- Name
- ID/Residence
- Date of birth
- Mobile number
- Email address
What should I do if I am unsatisfied with the service?
You can contact us through the ‘Contact Us’ service or through WhatsApp
What is the duration of the session?
15 minutes
How will my privacy be protected?
You can review the privacy policy mentioned on the website
